Because every Broken Road item is made just for you.
Every order is printed specifically for you when you place it. This allows us to offer original artwork without keeping large inventories, while ensuring each item is created with care.
Returns & Exchanges
Because your apparel is made to order, we cannot accept returns or exchanges for:
- Ordering the wrong size
- Changing your mind
- Wanting a different color or design
- Normal variations in garment color or print placement
Please review our sizing charts carefully before placing your order.
If We Make a Mistake, We'll Make It Right.
If your order arrives damaged, defective, contains a printing error, or you receive the wrong item, please contact us within 7 days of delivery and include a photo of the issue.
- ✅ Damaged, defective, printing errors, or wrong item: Report within 7 days of delivery.
- ✅ Lost packages: Contact us if your package hasn't arrived within the carrier's expected delivery window. We'll work with the carrier and our print partner to resolve it.
We'll review it promptly and, when appropriate, provide a replacement or refund.
Our Promise
Our goal isn't simply to sell apparel.
Our goal is to earn your trust.
If something isn't right, we'll do everything we reasonably can to make it right.
Thank you for supporting Broken Road Apparel Co.
Travel the road with us.